Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What materials do you use in your garments?
NEXTORCH is committed to quality. We use a blend of premium organic cotton, recycled polyester, and high-grade textiles detailed in the 'Materials' section of each product.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my NEXTORCH apparel?
To maintain the longevity of your items, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are found on the inner garment label.
Are out-of-stock items restocked?
Most of our core collection is restocked regularly. For seasonal or limited edition pieces, we recommend signing up for 'Back in Stock' notifications via email.